Today's hatred for Chase

So I get two emails today from Chase that said I didn't pay my bill and that they assessed a $25 late fee. I set-up e-bills with them just so I would never pay late.

In May, they forced every one of their credit card users to change to a chip card which changed their credit card number and with that, they stopped sending their e-bills to Bank of America.

After receiving those emails today, I was pissed off. I called that damn 800 number to India and I got that $25 late fee reversed. I ended up hanging up on the rep. I hate talking to India.

Then, I paid the entire balance in full minus $25.