Tuesday, June 10, 2008

Hold on

"Emotional intelligence involves interpersonal competencies including self-awareness, self control, flexibility and empathy."

Powell's Five Levels of Communication:
1) Cliche - opens conversation, establishes rapport
2) Reporting - offers fact
3) Judgement - giving your opinions, ideas, evaluations
4) Gut Level - sharing emotions, feelings
5) Peak - when two become one in communication and intensity of feelings

Generally, we look for the other individual to reciprocate at the same level of intensity.

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